Help with BT's broadband, TV and phone services, plus billing options and advice. Chat with us online - it's quicker than calling us. All we need are a few details, then we'll transfer you to one of our friendly advisors. Name * Required. Last Name. Email * Required. Preferred contact number * Required. How can we help. Can't find the answer you need on Help? Contact us by Live Chat or email, or ask a question in the Community. Our advisors will do all they can to fix your issue. Solved: I can't find the live chat section does anyone have a link? @Screamager45 you will need to contact live chat about this between 8am and midnight. I have changed my password and User name and all is fine on my account online but when i try to log on with my tv set it wont allow me to do palestramasterfitness.eu: Live chat/ help.